Computer Sales & Service

Our Mission: To transform computers from a hardware suite to an office productivity environment.

We strive to allow your staff to perform work more efficiently. In addition to the technical upgrades and integration at each user’s workstation, Ron Herold Solutions develops and presents customized courses that produce knowledgeable, enthusiastic, confident and empowered staff. Through staff participation, the solution is "owned" by the entire office.

Quality Results through Product Independence: As a provider of business solutions, we have no particular hardware or software bias. Ron Herold Solutions is not a vendor of software packages or hardware. What we do is analyze exactly what you need, make recommendations that give you the optimal price/performance, and then assist you to procure any hardware or software components at the most economical price possible.

Business Services:

• Needs Assessment/Requirements Analysis
• Needs or Organization
• Needs of User
• Technical Considerations

The result of this process is a Needs Assessment that is functionally all encompassing and is "owned" by the entire office. The written product is a compendium of all the ideas gathered.

Market Assessment:

• Assess the full range of possibilities that today’s technology makes available.
• Integrate the knowledge of the environments/platforms in which products operate.
• Includes both hardware and software considerations during assessment.
• Evaluate available products at our facility or yours.

The result of this phase of the effort is a set of products that have been evaluated and verified to perform the required office tasks.

The Design: Vendor independent design-for both hardware and software.

Approaches include:

• Review an existing quotation/proposal.
• Designing the hardware suite based upon the chosen software and peripheral(s).
• Develop a bid package and evaluate the responses.

Communications has an ever increasing role and needs specific attention to:

• Local Area Networks
• Wide Area Networks
• Dial-in and Dial-out modems and faxes.

The result of this process is that Ron Herold Solutions takes responsibilty for the whole system’s integration.

System Procurement:

• If a turnkey approach by another vender is selected, Ron Herold Solutions supports that process.
• If a client prefers to procure his own equipment, Ron Herold Solutions will support that process and provide complete purchasing information to obtain best pricing.
• If requested by the client, Ron Herold Solutions will procure all the equipment on behalf of the organization.

Installation and Implementation:

Approaches include:

• Monitor and manage the entire process when the client is the "general contractor".
• Perform the entire hardware/software installation and configuration.
• Monitor and coordinate 3^rd party vendors.
• Perform overall system testing

Training:

• Customized training that reflects your user’s requirements and the particular system
• In-house courses.
• On-Site follow-up.

Maintenance:

• On –call hardware maintenance
• Software Upgrades

Annual Assessment:

Provide annual review of environment because:

• Hardware life-cycle is three years or less.
• Software version life-cycle is one year.
• New capabilities are introduced every 6 months.

Eight (8) Steps to Small Office Solutions

• Needs assessment/Requirements Analysis
• Needs of Organization
• Needs of User
• Technical Considerations

Market Assessment:

• Assess the full range of possibilities that today’s technology makes available.
• Integrate the knowledge of the environments/platforms in which products operate.
• Includes both hardware and software considerations during assessment.
• Evaluate available products at our facility or yours.

The Design: Vendor independent design – for both hardware and sotware.

Approaches include:

• Review an existing quotation/proposal.
• Designing the hardware suite based upon the chosen software and peripheral(s).
• Develop a bid package and evaluate the responses.

Communications has an ever increasing role and needs specific attention to:

• Local Area Networks
• Wide Area Networks
• Dial-in and Dial-out modems, Cable Modems, DSL Circuits and Central Fax.
• System Procurement
• If a turnkey approach by another vendor is selected, Ron Herold Solutions supports that process.
• If a client prefers to procure his own equipment, Ron Herold Solutions will support that process and provide complete purchasing information to obtain the best pricing.
• If requested by the client, Ron Herold Solutions will procure all the equipment on behalf of the organization.

Installation and Implementation:

Approaches include:

• Monitor and manage the entire process when the client is the ‘general contractor’.
• Perform the entire hardware/software installation and configuration.
• Monitor and coordinate 3^rd party vendors
• Perform overall system testing.

Training:

• Customized training that reflects your user’s requirements and the particular system
• In-house courses.
• On-site follow-up.

Maintenance:

• On-call hardware maintenance
• Software Upgrades

Annual Assessment

Provide annual review of environment because:

• Hardware life-cycle is three years or less.
• Software version life-cycle is one year.
• New capabilities are introduced every 6 months.

Charter Member Internet Developers Association

"I would recommend Ron Herold Solutions to anybody and everybody with a need for a computer or computer services, his service is by far superior to anything I have ever seen and his knowledge is second to none" Dotty Abt